Terms & Gift Cards

Using this website

The site is here to give you information about Freshies. Menus, prices, hours and specials can change without notice, and the printed menu in the restaurant is the final word. The photos and text on this site belong to Freshies Restaurant; please ask before reusing them.

We do our best to keep everything accurate, but the site is provided as-is and, to the extent the law allows, we are not liable for losses arising from its use.

Ordering, delivery and the waitlist

Online food orders are placed through ChowNow (pickup and catering) and DoorDash (delivery). Those orders, including any refunds for a food order, are governed by that service's terms; if something went wrong with a pickup order, please call the restaurant and we will make it right. The waitlist is provided by Waitlist Me and the rewards program by FocusPOS, each under its own terms.

Gift cards

Freshies gift cards are physical cards. You can buy them in the restaurant, by phone, or — when the option is shown — on this website. Online purchases are paid through Stripe. You choose to collect the card at the restaurant or have it mailed to an address in the United States; any mailing fee is shown before you pay. Mailed cards are normally sent within two business days.

Gift cards do not expire and carry no fees of any kind, as required by Colorado law. A card with a remaining balance of five dollars or less can be redeemed for cash at the restaurant on request, as Colorado law provides. Beyond that, gift cards are not redeemable for cash.

Please treat a gift card like cash. We cannot replace a card that is lost or stolen unless we can verify the original purchase, in which case we will do our best to help.

Refunds

Gift card purchases are final except where the law requires otherwise. If a card you ordered has not arrived within ten business days, or you were charged more than once, contact us within thirty days of purchase and we will replace the card or refund the duplicate charge to the original payment method. Refunds for food orders are handled as described above.

Accessibility

We want everyone to be able to use this website. It is built to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, including text versions of our menus, keyboard access to everything, and colour contrast that meets the standard. If you run into anything that does not work for you, please tell us — call or email and we will fix it or get you the information another way.

Governing law

These terms are governed by the laws of the State of Colorado.

Contact

Freshies Restaurant
145 Trafalgar Dr, Steamboat Springs, CO 80487
contact@freshies.restaurant · (970) 879-8099